Virtual Consultation



Book this service if you are considering: 

Coloring services

Knot bleaching

Unit Restoration

Lace repair or replacement

The purpose of the consultation is to determine the hair's integrity, customer expectations, realistic outcomes, possible workarounds, expedited turnaround times, styling consultations for old orders, new orders and advanced assistance with measurements. If you send your unit to us for any of the above mentioned services, prior to booking, it will be refused and returned. 

In cases of unforeseen circumstance or delay, please allow UPS two additional working business days (Holidays are not counted, as UPS’s logistics pause).

  • UPS Next Day Air Early (Usually 1 Business Day)
  • UPS Next Day Air (Usually 1 Business Day)
  • UPS Next Day Air Saver (Usually 1 Business Day)
  • UPS 2nd Day Air (Usually 1-2 Business Days)
  • UPS 3 Day Select (Usually 1-3 Business Days)
  • UPS Ground (Usually 1-5 Business Days)